{"id":5978,"date":"2025-05-15T20:13:43","date_gmt":"2025-05-15T18:13:43","guid":{"rendered":"https:\/\/gpmfactory.com\/?p=5978"},"modified":"2025-05-15T20:21:46","modified_gmt":"2025-05-15T18:21:46","slug":"easypilot-planner","status":"publish","type":"post","link":"https:\/\/gpmfactory.com\/index.php\/2025\/05\/15\/easypilot-planner\/","title":{"rendered":"EasyPilot Planner"},"content":{"rendered":"\n\n\n<h2 class=\"wp-block-heading\">Pr\u00e9sentation de EasyPilot<\/h2>\n\n\n\n<p>EasyPilot est une application qui permet de planifier des taches d&rsquo;installation et de maintenance entre :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Un ou plusieurs prestataires de services <\/li>\n\n\n\n<li>Des clients poss\u00e9dant un parc de salles \u00e0 \u00e9quiper<\/li>\n<\/ul>\n\n\n\n<p>Le client peut \u00eatre de type institutionnel (Conseil G\u00e9n\u00e9ral, Conseil r\u00e9gional, Lyc\u00e9e, etc.) ou bien \u00eatre une entreprise priv\u00e9e.<\/p>\n\n\n\n<p>L&rsquo;application est accessible aux intervenants travaillant pour le prestataire et \u00e9galement aux agents du cot\u00e9 \u00ab\u00a0client\u00a0\u00bb via un extranet.<\/p>\n\n\n\n<p>EasyPilot est compos\u00e9 de trois modules:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Planner <\/strong>: Planification<\/li>\n\n\n\n<li><strong>Preorder <\/strong>: Evaluation des besoins d\u2019un site dans le cadre d\u2019une r\u00e9ponse \u00e0 un appel d\u2019offres<\/li>\n\n\n\n<li><strong>Support <\/strong>: Gestion du SAV<\/li>\n<\/ul>\n\n\n\n<p>La suite de ce document concerne exclusivement le module <strong>EasyPilot Planner<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">EasyPilot Planner<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Les r\u00f4les <\/h3>\n\n\n\n<p>L\u2019application EasyPilot Planner fait intervenir plusieurs r\u00f4les :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Agent technique<\/strong>\n\n<ul class=\"wp-block-list\">\n\n<li>Il s&rsquo;agit des Installateurs, formateurs et Techniciens SAV (service apr\u00e8s-vente)<\/li>\n\n<\/ul>\n\n<\/li>\n\n\n<li><strong>Superviseur<\/strong>\n\n<ul class=\"wp-block-list\">\n\n<li>Utilisateurs qui g\u00e8rent les plannings en relation avec les clients.<\/li>\n\n<\/ul>\n\n<\/li>\n\n\n<li><strong>Administrateur<\/strong>\n\n<ul class=\"wp-block-list\">\n\n<li>peut administrer l&rsquo;annuaire des utilisateurs ou des ressources partag\u00e9es entre les diff\u00e9rents techniciens.<\/li>\n\n<\/ul>\n\n<\/li>\n\n\n<li><strong>Client<\/strong>\n\n<ul class=\"wp-block-list\">\n\n<li>Toute personne en contact chez un client. <\/li>\n\n<\/ul>\n\n<\/li>\n\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Connexion \u00e0 EayPilot<\/h3>\n\n\n\n<p>EasyPilot utilise un dispositif d&rsquo;authentification mixte (f\u00e9d\u00e9ration d&rsquo;identit\u00e9).<\/p>\n\n\n\n<p>Les utilisateurs ayant le r\u00f4le de \u00ab\u00a0<em>agent technique<\/em>\u00ab\u00a0, \u00ab\u00a0<em>Superviseur<\/em>\u00ab\u00a0, \u00ab\u00a0<em>Administrateur<\/em>\u00a0\u00bb sont enregistr\u00e9s dans un annuaire sp\u00e9cifique \u00e0 EasyPilot.<br>Les utilisateurs ayant le r\u00f4le de \u00ab\u00a0<em>Client<\/em>\u00a0\u00bb pourront se connecter par d\u00e9l\u00e9gation aupr\u00e8s d&rsquo;un dispositif s\u00e9curis\u00e9 d\u00e9j\u00e0 existant (f\u00e9d\u00e9ration d&rsquo;identit\u00e9 via SAML, OAUTH ou OPEN ID).<br>Si l\u2019adresse e-mail est dans le domaine Google, l\u2019utilisateur peut se connecter via Google sous r\u00e9serve d&rsquo;avoir enregistr\u00e9 au niveau de Google, le domaine de EasyPilot parmi les sites autoris\u00e9s.<br>La page de connexion ci-dessous montre qu&rsquo;il est possible d&rsquo;inclure un \u00ab\u00a0branding\u00a0\u00bb avec le logo du client.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-1-1024x682.png\" alt=\"\" class=\"wp-image-6005\" style=\"width:649px;height:auto\" srcset=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-1-1024x682.png 1024w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-1-300x200.png 300w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-1-768x511.png 768w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-1-1536x1023.png 1536w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-1.png 1786w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Gestion de l\u2019application pour les prestataires<\/h3>\n\n\n\n<p>Apr\u00e8s connexion, les Agents Techniques acc\u00e8dent \u00e0 une vue calendaire du planning. Les prestations sont color\u00e9es selon leur type :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bleu : Interventions SAV<\/li>\n\n\n\n<li>Jaune : Formations<\/li>\n\n\n\n<li>Rouge : D\u00e9placements de mat\u00e9riel ou prestations logistiques<\/li>\n\n\n\n<li>Cyan: Pr\u00e9-visite<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"612\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-5-1024x612.png\" alt=\"\" class=\"wp-image-6018\" srcset=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-5-1024x612.png 1024w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-5-300x179.png 300w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-5-768x459.png 768w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-5-1536x918.png 1536w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-5-2048x1224.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Il est \u00e9galement possible de consulter une vue g\u00e9olocalis\u00e9e des lieux d&rsquo;intervention sur une p\u00e9riode donn\u00e9e. Cette vue est accessible aux prestataire et aux clients.<br>L&rsquo;\u00e9chantillon ci-dessous affiche la liste des installations qui sont planifi\u00e9es dans les sept jours \u00e0 venir. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-3-1024x614.png\" alt=\"\" class=\"wp-image-6007\" srcset=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-3-1024x614.png 1024w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-3-300x180.png 300w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-3-768x460.png 768w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-3-1536x920.png 1536w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-3-2048x1227.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Affichage des slots disponibles pour une demande<\/h3>\n\n\n\n<p>Un client a la possibilit\u00e9 de connaitre les slots disponible chez le prestataire avant d&rsquo;effectuer une demande.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"617\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-4-1024x617.png\" alt=\"\" class=\"wp-image-6008\" srcset=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-4-1024x617.png 1024w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-4-300x181.png 300w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-4-768x463.png 768w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-4-1536x925.png 1536w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-4-2048x1234.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Saisie d&rsquo;une demande de pr\u00e9-visite<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"611\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-6-1024x611.png\" alt=\"\" class=\"wp-image-6021\" srcset=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-6-1024x611.png 1024w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-6-300x179.png 300w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-6-768x459.png 768w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-6-1536x917.png 1536w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-6-2048x1223.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Cycle de vie des demandes de prestation<\/h3>\n\n\n\n<p>Suivi de l\u2019ex\u00e9cution des prestations techniques<br>De la prise de commande au Certificat de Service Fait (CSF)<\/p>\n\n\n\n<p>A chaque demande de pr\u00e9-visite est associ\u00e9e un code projet qui est le fil conducteur pour suivre le d\u00e9roulement des toutes les interventions associ\u00e9es (depuis la demande jusqu\u2019\u00e0 la recette).<\/p>\n\n\n\n<p>Les demandes de pr\u00e9-visite sont enregistr\u00e9s dans <em>Easy Pilot<\/em>. Le processus de demande de pr\u00e9-visite est mod\u00e9lis\u00e9 sous forme de workflow. Cela signifie que l\u2019on peut modifier \u00e0 l\u2019aide d\u2019un outil graphique l\u2019enchainement des \u00e9tapes et que, pour chaque demande, un synoptique fournit l\u2019\u00e9tat d\u2019avancement ainsi que la phase qui est en cours de r\u00e9alisation. Les gestionnaires chez le client peuvent rapidement connaitre l\u2019\u00e9tat d\u2019avancement en cliquant sur la ligne concern\u00e9e.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"406\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture1-1024x406.png\" alt=\"\" class=\"wp-image-6030\" srcset=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture1-1024x406.png 1024w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture1-300x119.png 300w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture1-768x305.png 768w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture1.png 1266w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"441\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture3-1024x441.png\" alt=\"\" class=\"wp-image-6032\" srcset=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture3-1024x441.png 1024w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture3-300x129.png 300w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture3-768x331.png 768w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/Picture3.png 1192w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Recette &#8211; Production d&rsquo;un CSF (Certificat de Service Fait)<\/h3>\n\n\n\n<p>Pour chaque installation de produit, un correspondant du client valide si le mat\u00e9riel a \u00e9t\u00e9 install\u00e9 et test\u00e9, il signe pour une partie de la commande sur le smartphone du technicien.<\/p>\n\n\n\n<p>Signaler les produits install\u00e9s, \u00e9mettre \u00e9ventuellement des r\u00e9serves<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><img decoding=\"async\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-11.png\" alt=\"\"><\/td><td><img decoding=\"async\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-12.png\" alt=\"\"><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Le <em>Certificat de Service Fait<\/em> (CSF) est produit \u00e0 partir de Easy Pilot quand toutes les installations qui correspondant \u00e0 la commande sont r\u00e9alis\u00e9es et valid\u00e9es. Ce document au format PDF est remis \u00e0 un correspondant du client ou bien envoy\u00e9 dans un syst\u00e8me documentaire par une API REST qui devra \u00eatre mise \u00e0 disposition par le client.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"605\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-9-1024x605.png\" alt=\"\" class=\"wp-image-6035\" srcset=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-9-1024x605.png 1024w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-9-300x177.png 300w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-9-768x454.png 768w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-9-1536x907.png 1536w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-9.png 1764w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Indicateurs de pilotage<\/h3>\n\n\n\n<p>Toutes les actions sont trac\u00e9es par l\u2019interm\u00e9diaire des workflows. Par cons\u00e9quent, tout indicateur de respect de d\u00e9lais entre deux natures de t\u00e2che par exemple, pourra enrichir le tableau de bord.&nbsp;<br>D&rsquo;autre graphiques sp\u00e9cifiques peuvent \u00eatre ajout\u00e9s selon les besoins du client &nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"609\" src=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-8-1024x609.png\" alt=\"\" class=\"wp-image-6026\" srcset=\"https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-8-1024x609.png 1024w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-8-300x178.png 300w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-8-768x456.png 768w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-8-1536x913.png 1536w, https:\/\/gpmfactory.com\/wp-content\/uploads\/2025\/05\/image-8-2048x1217.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">R\u00e9f\u00e9rences et Clients<\/h3>\n\n\n\n<p>L&rsquo;application EasyPilot est utilis\u00e9e par la soci\u00e9t\u00e9 EasyPitch depuis 2022.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9sentation de EasyPilot EasyPilot est une application qui permet de planifier des taches d&rsquo;installation et de maintenance entre : Le client peut \u00eatre de&#8230;<\/p>\n","protected":false},"author":1,"featured_media":6023,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"ppma_author":[150,152],"class_list":["post-5978","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe"],"authors":[{"term_id":150,"user_id":1,"is_guest":0,"slug":"admin8700","display_name":"Patrick","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/209d5ed69b74d288390621ab4c1d3773?s=96&d=mm&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""},{"term_id":152,"user_id":10,"is_guest":0,"slug":"fvaron","display_name":"Fr\u00e9d\u00e9ric Varon","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/cdb0b48b0d94bc8f64d2cd810a788c45?s=96&d=mm&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/posts\/5978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/comments?post=5978"}],"version-history":[{"count":26,"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/posts\/5978\/revisions"}],"predecessor-version":[{"id":6047,"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/posts\/5978\/revisions\/6047"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/media\/6023"}],"wp:attachment":[{"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/media?parent=5978"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/categories?post=5978"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/tags?post=5978"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/gpmfactory.com\/index.php\/wp-json\/wp\/v2\/ppma_author?post=5978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}